Stevens Group, Inc. was established in 1997 to provide consulting, training and facilitation services for the growing field of Process Management. With extensive background in process analysis, performance improvement, system design and performance excellence assessments, Stevens Group, Inc. provides clients with a balance of both business and technical knowledge.

A variety of services are available to assist clients in transitioning to a process-based management approach. The model for these services is based on real life implementations and research currently being developed in cooperation with Process Strategy Group.

 Assessments / Consulting   Training   Products (Software) 
  • Baldrige
  • Process Based Management
  • Process Mapping & Analysis
  • Process Management
  • Performance Excellence
  • IAS (software)
  • Integrated Assessment System (IAS)

All engagements are based on a philosophy of knowledge transfer utilizing a team-based approach to maximize the clients ability to quickly become proficient and self-sustaining. Success is measured not by how long and how much, but by how quickly and easily the concepts and techniques are assimilated into everyday operations.

Partial Client List:

  • Xerox 
  • Premier Inc
  • GM Asset Management
  • GMAC Financial Services
  • Frank Parsons Paper Company
  • SAS Institute
  • North Carolina Award for Excellence
  • Consortium for Advanced Management-International (CAM-I)

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